Finatic™ Frequently Asked Questions
Q: Will I be billed monthly for Finatic™?
A: Yes, your payment method will automatically be billed monthly, refer to the
Finatic™ Terms
and Conditions for further details.
Q: Can I have multiple fins sets checked out at one time?
A: No, currently Finatic™ is designed so that you'll ONLY receive ONE of your top 3 choices at a time, once that set is sent back (and you update your top 3) we will then send out your next set. HOWEVER! We have Basic, Premium and Platinum Finatic™ memberships coming soon!! The Platinum Finatic™ membership WILL allow you to have multiple sets at a time.
Q: Am I locked into a long term contract?
A: No, there is no long term contract, you may cancel your subscription at any time, simply
contact us via email, or by phone. (Assuming that all fins
are returned)
Q: Could I be charged if I damage fins?
A: Yes, there could be fines for destroyed fins! Please be careful with
them and DO NOT set your board fins down on the concrete. If you badly chip or
crack the fins by doing this you could be charged for damaging the fins. We
want EVERYONE in the program to receive fins that are in the best condition
possible, so please take care of the fins. Refer to the Finatic™ Terms
and Conditions for further details on or damage(s) policy.
Q: What happens if a cancel my Finatic™ subscription in the middle of a billing cycle?
A: Unfortunately, there are NO credits (or prorated amounts) for partially used months, please refer to the
Finatic™ Terms
and Conditions for further details.
Q: Do I have to agree to the Finatic™ Terms and Conditions and Waiver in order to participate in Finatic™?
A: Yes, as there are inherent risks and dangers associated with surfing. Also, there are a set of regulations THAT MUST be followed in order for you to participate in Finatic™. Therefore, you will have to agree to both the Finatic™ Terms and Conditions and the Finatic™ Waiver during the check out process, BEFORE you will be allowed to purchase your Finatic™ subscription.
Q: Is Finatic™ amazing?
A: YES! We are SO excited to provide a one of a kind program like this! Thank you so much
for your support! We're sure you’re going to be STOKED on Finatic™!